Plex app cannot direct play this item roku 1) The issue Aug 3, 2023 · Direct Play=3000,App cannot direct play this item. Click the Settings button at the top right of the Plex Web App screen; In the Settings screen, select the General option within the Web Client section; To reveal Advanced Settings for a category, click Show Advanced; On the left side, you can choose the category of settings you wish Feb 10, 2018 · In the last couple of days my Roku Ultra has stopped playing AC3 audio within my collection of movies/shows. You can go through the remote access troubleshooting support article to try and get a direct connection. But transcoding none the less. Feb 16, 2024 · Server Version#: 1. Jun 18, 2018 · I used to be able to watch movies using Direct Play. 28. Every Plex application might not have the option to disable Direct Play. 6151 Synology version: Model DS1512+ w/ DSM 6. Walmart's ONN Android TV device is only $20 and it supports direct play of many different medias. Transcode=1001,Direct play not available; Conversion OK. Tons of other stuff, including many bug-fixes. Oct 30, 2022 · 1. Roku used to have an excellent programmer that was dedicated to making RMP a great player. Feb 1, 2022 · Server Version#: 1. Force direct play, auto direct play, changing the H. This just started Mar 27, 2019 · There are 3 types of possible outcomes and some Apps have options that let you control how they are used. However this post is not about 1080 it is about 4K content. Direct Stream and Direct Play enabled. When I attempt to play back the same videos on my 2024 Roku Ultra, the Plex server tries to transcode the video down to 1080p. Related Page: Plex Companion. 624 [0x14e4c0ad4700] Debug — Descendants 2 - audio. I tried the common solutions: reseting the server, reseting the roku, reinstalling the app, I checked that direct transcoding is enabled in plex server and that Dec 25, 2022 · On the server side, these messages appear in the log: Dec 24, 2022 02:38:42. This only started yesterday as before that I could play h. 24. The app must be running in the foreground. 265/HEVC, which the ATV can handle. If other channels are working correctly, and you only experience this issue on the Plex channel (app), that is likely an indication that the issue lies within that particular channel. Tizen Plex App version is 5. I’ve been poking around in the settings and can Direct Play=3000,App cannot direct play this item. You want Plex to direct play the 4K files. I don’t actually know the process involved here, but I would suspect that when Plex gets the play request, it detects the player’s playback capabilities, figures out that it can’t play an mkv file, and runs the file Running Plex on a Synology NAS and working on getting the HD Duo up and running. Playback Direct Play Format mkv Just after buffer Playback Transcode Format HLS Video copy (h. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Some of the I’ve updated to Roku 10 and am using the Plex preview app. If you were previously using Plex with DVD rips then their really should be nothing further needed. 4. Dec 9, 2024 · Server Version#: 1. May 7, 2023 · If you ever wondered why your Plex Server is always transcoding, therefore stuttering a lot, your precious movies instead of using Direct Play, even if you already tried all the standard solutions The enhanced video player cannot be used when Automatically Adjust Quality is enabled Transcode Reason: App cannot direct play this item. Reason: video stream exceeded resolution of 1920x1080 Cannot direct stream (same text). I hate that I cannot direct play AV1 on my LG TV (or other Android TV devices). 1) - The sound will work if i play from the beginning, but if i fast forward a bit (to get to my spot) the Aug 12, 2015 · Jul 12, 2020 21:56:34. 936 [11814] Fehlersuche — MDE: analyzing media item 1265 Feb 25, 2020 21:56:48. Movies gots transcoded instead and gets "Direct Stream"ed. My TV is a Hisense Roku branded 50 inch TV and the Plex app is the only app that I've had a problem with. When using a VPN (Virtual Private Network), the IP information can be incorrect because of the VPN and thus the Plex app doesn’t have the correct/necessary Direct Play=3000,App cannot direct play this item. The same occurs with newly obtained video files and others that used to direct play automatically before upgrading. App cannot direct play this item. If some of the HEVC files will direct play on Plex but other HEVC videos won't play unless the transcode is enabled, you'd better take something below into consideration: Make sure you haven't set any quality or bitrate limit either on the server or in the client. Now go back to your Roku home by pressing the button on your remote that resembles a house or Go to Channel. It works like this: The App Understands the Device Nov 8, 2023 · Hi, I’m wondering if anyone have any suggestions about the situation that I am running into. Direct Play=3000,App cannot direct play this item. Also having the same problem. The transcoding is just copying the format. 835 Player Version#: ios (12. The content does not go “through” that device and then to the Chromecast. 7349 Player Version#: 1. Does Plex work on Roku? Yes, Plex works seamlessly on Roku. I have 4 Roku Sticks, a Roku HD, a Roku 3, and a Roku Stick 2 Plex Android and Android TV clients will direct play PGS subtitles even when the video or audio is being transcoded. Apr 1, 2025 · 8. For example the AppleTV requires HEVC/x265 to be mp4/m4v and it needs to be tagged as hvc1 to direct play. 1488 OS: Windows 10 Clients, w/ versions, if applicable: Roku Ultra, regular app and ‘preview’ app What you did? Play a 4k video file Sometimes it will direct play (with audio transcoding). Transcode=1001 Oct 18, 2024 · Plex Won't Play 4K HEVC/H. Dec 17, 2024 · Plex Web App Settings. Reason 4. Plex on Roku – Frequently Asked Questions. Required bandwidth is —kbps and only 2000kbps is available. I have a workaround of using VLC media player to decode the video and then cast from my laptop to the TV, but it is not a very good solution. The Plex app on other computers, phones in our house works fine. What was able to finally fix it for me was to exit the Roku Plex app, and open Roku Media Player App. In cases where you don’t run the Plex Media Server, the server . Other media plays just fine, so I don’t know if it’s a codec issue that was suddenly introduced with this patch Hey guys. And I don't wanna completely disable transcoding since HEVC/x265 can't Direct Play in Chrome and not everyone would be willing to use the Desktop App. 21. Plex remembers and manages these copies. 5849 Player Version#: tvOS 8. 624 [0x14e4c0ad4700] Debug — MDE: Cannot direct stream audio stream due to profile or setting limitations Jul 12, 2020 21:56:34. I know the device can play it as it will play it fine with the VLC Player App installed, But I want my Plex life back! If I look at the logs I get: DEBUG - Streaming Resource: Applying codec restriction restrict-transcode Sep 13, 2024 · Enable or disable the ability for other Plex apps to fling content to this device and control it remotely. On my 2020 Roku Ultra, I could run the Plex app, connect to my Plex server and play h. I just recognize that sine some time, my Roku cannot “Direct Play” movies with *. Feb 12, 2017 · Hello, I have a laptop ethernet connected to my router. Dec 13, 2022 · When I play the same video from my galaxy s10 phone for example on the mobile plex app, it shows mp4 properly and plays relatively smoothly. There’s a dedicated Plex app available in the Roku Channel Store, which you can install. 3876 Player Version#: 7. Aug 1, 2023 · Server Version#:1. 7998 Player Version#: Roku Client v 7. May 17, 2022 · Plex Direct Play. Aug 29, 2023 · Suddenly the app is not working on Roku. Roku Media Player came well after those initial channels/apps. Transcode=4005,Cannot convert this item. It's confusing because it doesn't actually force or guarantee a Direct Play. To open the Plex Web App settings page. FYI, the FireStick uses the AndroidTV client. -Every client is different. Disabling Direct Play forces every item played on the App to be transcoded. But if yours does disable it. Appreciate the reply. She is getting it with movies she has watched in the past without and issue and ones she has never watched before. tv Aug 29, 2023 · Suddenly the app is not working on Roku. no direct play video profile exists for protocol http, container mkv, video codec h264". Direct play is disabled". Streaming with a Roku ultra. No buffering, no nothing. May 28, 2022 · Server Version#: 1. Media can be Direct Played on a device if the source media is compatible with the client’s playback capabilities, meaning that the source media: Is stored in a compatible file container; Is encoded in a compatible bitrate Nov 3, 2023 · I removed the Plex app. I no longer see this option under video settings (for example, if I wanted to choose 720p, I have no option to do so). 3920-8b50876d I have an issue when I try and access my media away from my home network, I get this message “Something went wrong playing your media. Available on almost any device, Plex is the first-and-only streaming platform to offer free ad-supported movies, shows, and live TV together with the ability to easily search—and add to your Watchlist—any title ever made, no matter which streaming service it for me manually added subtitles thru plex app from phone do not work on roku. plex. However, the general idea is to find the app’s settings and look for a section related to video quality or transcoding. Feb 27, 2019 · You can use the Plex app on your Android device to connect with your Chromecast and play content. ) media=(id=704 part=(id=704 For questions and comments about the Plex Media Server. There, it direct plays just fine. Transcoding, however, can use up to 100% of the CPU, depending on what is being transcoded. Is Plex free on Roku? Yes, Plex offers a free version you can use on Roku. EDIT 2: More craziness if I set "Disable video stream transcoding" in PMS and try to play the movie, Roku tells me "App cannot direct play this item. , Android, iOS, Smart TV, etc. Plex is running on Windows Server, logs attached. This just started Server Version#: 1. ) media=(id=98132 part=(id=98906 decision=transcode protocol=http streams=(Audio=(id=141086 decision=transcode bitrate=320 encoder=libmp3lame channels=2 rate=44100)))) Each time I attempt to watch a 4K (and subsequently discovered 1080p) film that is HEVC, 10-bit MKV file it transcoders with the reason listed as… App cannot direct play this item. 1080p movies play without any problems. Started about 1 month ago, Jun 24, 2024 · Related Page: Play Queue Post-Play Screen. ”. Click the Settings button at the top right of the Plex Web App screen; In the Settings screen, select the General option within the Web Client section; To reveal Advanced Settings for a category, click Show Advanced; On the left side, you can choose the category of settings you wish Jan 21, 2025 · Open the Plex app and go to Settings > About > App Name and look at the value there: Plex for [specific brand]: If the app shows a value like “Plex for LG” or “Plex for Samsung”, then the app is not affected by the specific limited capabilities mentioned below. When attempting to play that same content on the same model Roku with the same version Plex app remotely (streaming the content from my home Synology to the Roku at a remote location) I receive an Experience the same issue with Roku Ultra here as well, Plex server fully up to date, plex app fully updated and Roku fully updated. 41. The TRANSCODER is set to Automatic and has never been changed. 6. Color space is not supported. Also no changes to the setup - he's had the TV and soundbar for longer than he's been using plex, and it worked for him a few months ago. Could not transcode because No. Trying to play. srt subtitles anymore. 8. They played fine there, and the webUI Plex server status would acknowledge transcoding. Could a recent software update have caused For questions and comments about the Plex Media Server. 264 level set to none or 4. Direct play is disabled” . 4-25556 Update 6 Player Version#: experienced on roku & web client (chrome) I seem to suddenly be experiencing the dreaded “server not powerful enough to convert” / “server cannot direct play this item, direct play is disabled” 1-2 punch for many of my media files. 4931 Player Version#: 6. Providing the perfect stream. 3. I hope some people find this helpful! First the basics: Your goal is to figure out what types of files will direct play 4K content on your client. Direct play is disabled" I fixed this once by deleting the codecs folder, but apparently it worked just that one time. 9276 Player Version#: 4. i had to manually add those srt with movie on my hdd to be able to successfully view subtitle on roku. 141. You can adjust that to play immediately or select from different countdown presets. Direct Nov 26, 2020 · Server Version#: 1. Apr 15, 2020 · I have setup a server for my mother and all of a sudden when she tries to play some movies and TV shows she gets the error: “App cannot direct play this item. 3616 Player Version#: (current Roku player) All of a sudden, files that have always played with Direct Play, are transcoding. Exited Roku Media player -- Went back into Roku Plex Channel. Dec 4, 2023 · This is accomplished because your Plex Media Server will send its private and public IP address to plex. New replies are no longer allowed. Tried on an old PMS version of 1. First, things first, Plex has three ways to play your files: Direct play: the file is not touched in any way and played as-is Direct stream: the container of the file (MKV/MP4) is not supported and therefore has to be muxed into a different container (usually MP4) May 30, 2019 · You’ll now see that Roku is adding the Plex channel to your Roku device. Over the years they have added thousands of channels for streaming material from online sources. x) 5. I want to force direct play for all movies. 12. It’s still h. Jun 6, 2024 · Note that the steps to change transcoding quality may vary depending on the Plex app (e. 1. I am hardwired on cat 6 to the router as well as my media server itself. g. For questions and comments about the Plex Media Server. Roku's often have an unusual setting in Plex called "Force Direct Play" or something like that. Why on earth can’t it direct play AAC anymore? AAC is supposed to be the most widely compatible audio codec. I get an error telling me “App cannot direct play this item. Most people will want to leave the Direct Play setting enabled. Plus, I want to conserve the CPU usage for the low power Roku and users with low bandwidth cap that can't direct play. 40GHZ 24. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. 3744 (on Synology) Player Version#: 7. 40. If the issue persists, removing the Plex channel and then reinstalling it may help. 4k DTS-HD 7. 5468 Player Version#: 6. On the PC via Plex I get a "Source Unavailable" when try to watch TV on the Roku kicks out "App cannot direct play this item. From what I can tell, audio transcoding seems to work fine (had a user do it yesterday - direct video stream but transcoded audio and no issues), so that wouldn't be Direct Play=3000,App cannot direct play this item. The TV show’s episodes are mkv files with multiple subtitles embedded in them. Plex for Smart TVs: If the value is simply “Plex for Smart TVs” (and not Jan 20, 2016 · The settings you are using on a per app basis may be the problem. So it sure seems like it's the Xbox Series X that's the problem. log (80. 564 Sep 9, 2017 · Issue has been occurring for a while, but never dug in to it. 14. and there seems to be one set of setting regardless which PMS I am streaming from. Could not transcode because: Cannot convert this item. Jun 24, 2024 · On same network – Allow fallback, but only when Plex Web App and the Plex Media Server are on the same network; Always – Always allow fallback; H264 Maximum Level. " but if I try to play it again with Direct Play set to Force, it plays just fine (using the AC3 5. tv, which can then be retrieved and used by the Plex app to find servers. Choices are: Immediate; 5 seconds; 10 seconds (default for mobile players) Jun 9, 2022 · Server Version#: Version 1. 8945 After upgrading to 1. I went to check playback info of a stream today and got the message “AAC in mkv container cannot direct play on Roku OS 10” and it was direct streaming instead. Direct play and stream are allowed. Nowadays it shows on most of the movies “App cannot direct play this item. Then restarted the TV from the system settings. By direct playing the files your server will use zero CPU processing power. I think all my settings are correct, but maybe I oversaw something - anyway I didn’t change I see setting for Direct Play, check box for allow Direct Stream, etc. Then re-installed the Plex app and the problem still is the same. Dec 20, 2019 · So the only way to play 4K content on 1080 TV is transcode but this content is buffering when mode set to auto on Samsung TV PLEX app. This happens with local and remote roku users. 25. It seems that with my direct play settings enabled, the video is going through my laptop to my Samsung TV (also ethernet connected). But, the only drawback is that it uses more memory after disabling direct play because everything will be transcoded into another digital media format. 32. The only device I use to watch movies is my Roku on a wi-fi network. No idea where this came from and no settings were tinkered with. 2 doesn’t help (Recommended is 4. Aug 28, 2017 · Make sure to review the Plex support documentation, including the FAQ - Plex for Roku, since the most common issues and questions are answered there. In Plex, I go into Settings > Plex Web > Debug and Direct Play is checked. 4 Mbps of bandwidth to ensure smooth playback 1080p movies play without any problems. 5319 Player Version#:8. 264) Audio convert (AC3 5. If you are using many devices, the media player may stop working if there is a device conflict. Could please help me - this is very bad. I tried to play a movie and got the same message around 11:45 CDT. Dec 23, 2019 · Feb 25, 2020 21:56:48. Honestly I don't know what else to do, this sub is my last resort as searching turned nothing that worked. 4249 Movie in h264 mkv. When I set my Roku client to Force Direct Play, there is no issue. 1). Jan 9, 2025 · Downloads is available on the following Plex apps: Android (mobile) iOS; Plex for Linux; Plex for Mac; Plex for Windows; How it Works. 0 After the latest update (which may be a beta, unsure) there are certain media files that just won’t play. 9. Did not use to be an issue. Direct play is possible on my Roku client. 003 [0x7f1661379b38] DEBUG - [Req#26b/Transcode] Streaming Resource: Reached Decision i Well, it’s not actually transcoding anything, it’s just converting the container which is what and mkv file is. " I am not Reason: Video stream exceeded resolution of 1920x1080 App cannot direct play this item. 2. ORIGINAL POST I'm trying to play content hosted on my friends Plex server through my Roku via the Plex app. Dec 11, 2023 · Direct Play=3000,App cannot direct play this item. Can anyone help? For questions and comments about the Plex Media Server. When playing media that is natively compatible, the Allow Direct Play toggle allows the app to directly play it without any conversion. 265 Files. All it does is skip over the "checklist" of things it thinks the Roku can play and attempts to force-feed the file to the client. Advanced Allow Direct Play. Now, it will not play unless, I choose Auto instead of Force on Direct Play. Could a recent software update have caused Jul 31, 2020 · Hello, been using Plex To stream digital movies through western digital my cloud ex2 ultra For years. I have the Roku Ultra that supports DV. , or running at the same time. 24 and the beta version 1. 264 and HEVC Movies and Shows directly to my iPhone and iPad, but as of yesterday when I go into playback info it says Source - Transcode (mediaServer) Video - Copy (HEVC) or Copy (H264) Audio - Copy (DCA) Transcode Reason - App cannot direct play this item. Are you saying that the Plex app on the roku will not process (via direct play) a DV file? It would seem that Plex is what is direct playing the file and the roku is just what is transferring the signal via HDMI to a device that is expecting the DV signal. Jan 10, 2025 · I recently upgraded my 2020 Roku Ultra to a 2024 Roku Ultra model. On the plex media server itself, I can see the mobile app showing as Direct Play for both audio and video while from the Roku stick it shows Direct Stream and Audio transcode. CPU = Intel i5-10400. When the Post Play screen is presented after playback, choose whether an “up next” video should be played automatically after a short countdown. The next best option is Direct stream because it uses little system resources but more than direct play. Could not transcode because: File is unplayable. BANDWIDTH: LAN bandwidth is 1 gig WAN bandwidth is 1 gig (Verizon ISP) Hey, I know this is a couple months old but just today I realised this issue on my server (haven’t run it in over 4 months) and i’ve realised my Plex is still on a version from Aug 2020, which is probably around the time I first set it up - so seems like that could be what’s causing the Firestick issue, as my Plex server is nowhere near up to date (plexinc docker on Unraid). What bitrate do you have the apps set at? The fact that it works on your Samsung TV is telling because the Plex app on Samsung can play many things directly that the other apps cannot. Media playback issues can be the result of many things and many factors may contribute to the issue. I am able to choose my streaming quality there. 0. 1 version of Not Time To Die, bit rate 59Mbps. Direct Play is disabled. Dec 6, 2024 · These can include Plex Cloud, Plex Web, Plex for Roku, and Plex for Android among others. " If I play the file using the latest NVIDIA shield, it plays back fine. Oct 18, 2024 · RTINGS Info about Audio Passthrough Formats for LG C1. 12…6662 I have a roku streaming stick + (headphone edition) it is a relatively new device direct play set to auto for the first time ever - i noticed today, if I start playing an item with an audio stream of english (he-aac 5. So, if your TV doesn’t support DTS too and if you want to direct play DTS audio, you’ll need a streaming box which supports audio Sep 10, 2022 · Server Version#: 1. Same videos play fine on the web client and on the android For questions and comments about the Plex Media Server. I used to have the option to choose the quality and force transcoding if I so desired (or force direct play). Sep 6, 2021 · Server Version#: 1. Trying to figure out what is triggering this. I’m getting really sick of each Roku update introducing a May 15, 2024 · use the following search parameters to narrow your results: subreddit:subreddit find submissions in "subreddit" author:username find submissions by "username" site:example. 7239-778a152af-Plex Hope you can help me. 15. Aug 26, 2021 · This topic was automatically closed 90 days after the last reply. Feb 23, 2025 · Direct Play=3000,App cannot direct play this item. When force direct play is true the video and audio play back normally. I enabled Debug and found this when I start playing: Nov 26, 2020 10:53:49. Just recently movies stopped streaming in house and the app says it cannot direct play this item. You will need to be signed into your Plex account with an active Plex Pass subscription or be part of a Plex Home of an admin with a Plex Pass. 7. 16. 936 [11814] Fehlersuche — MDE: Public Enemies (2009): media must be transcoded in order to Apr 2, 2019 · Server Version#: macos (10. 1 KB) I have problems to play some movies (specially old ones) in different players (Roku, Samsung TV and web player) some of these movies play in MacOS player, some other even not. DoVi (profile 5) color space is not supported. With the Plex LG app, if the media is direct streaming, such as when audio is "Cannot direct stream. I have factory reset the Roku and deleted and reinstalled Plex but no luck. Have you tried the suggestion posted by @Plex_OnRoko?If not, we suggest giving it a shot. ) media=(id=2623 part=(id=2626 Mar 20, 2024 · The original Roku player was designed solely for Netflix playback. Video bitrate is greater than allowed quality setting. I changed which router I was connected to and all is good now Direct play is the preferred method, as it uses the least amount of resources on the server. Currently PMS 1. Apr 3, 2025 · Auto Play/Play “Up Next” videos automatically. From here, I was able to navigate to the files hosted by the Plex media server. I don’t actually know the process involved here, but I would suspect that when Plex gets the play request, it detects the player’s playback capabilities, figures out that it can’t play an mkv file, and runs the file Feb 12, 2017 · Hello, I have a laptop ethernet connected to my router. This page is community-driven and not run by or affiliated with Plex, Inc. If the app is on the “Items” tab of the “Downloads” library, the app will actively keep the device awake and continue to download media to your device. Direct Play. I attached the logs when I was trying to play “The 6th day” movie in Roku, the Mar 27, 2019 · Disabling Direct Play. 7998 Plex stubbornly transcodes 4K HDR to 1080 due to unsupported video stream hvec hdr. No conversion audio and video encoders could not be found in app profile. 2. After it’s finished adding Plex, you’ll see a notification on your screen. 5 Mbps average bitrate” file: an app that has a large buffer might only need ~5. ) media=(id=32610 part=(id=32610 decision=transcode container=mpegts protocol=hls streams=(Video=(id=69912 decision=transcode bitrate=3285 The Plex android app would not let it do direct play so it was constantly transcoding everything. 1 ok, here’s the full error, right now: “Couldn’t create the playback session for this item Could not direct play because: App cannot direct play this item. Have a look through the screenshots below, and consider getting a Roku device, either for your primary Plex client, or for that guest room (lucky guests!), kid’s room (lucky kids!) or Jun 23, 2016 · Thanks! I enabled logging, so hopefully someone can take a look at it. 1 audio track). May 8, 2023 · Could not direct play because: App cannot direct play this item. So I set Plex up on my TV, LG C1. Which it is not. 0 GB RAM Windows 7 Pro. 3876 (plexinc/pms-docker:1. it just dont work on roku. 29938 Pulling my hair ou with this new device. Mar 27, 2012 · Direct Play: For media formats that are supported by the Roku, we’ll try to play it without transcoding. 3 (2621) When trying to play some DV video files, directly, I get the issue of: "Could not direct play because: App cannot direct play this item. channels limitation applies: 6 > 2 Jul 12, 2020 21:56:34. Nov 24, 2024 · I solved it. I'm gong item by item and I cannot find any thing set differently on the server side. Besides a possible automatic update to the client or server during the night, nothing else was changed in the settings or the whole set up. Have a look through the screenshots below, and consider getting a Roku device, either for your primary Plex client, or for that guest room (lucky guests!), kid’s room (lucky kids!) or Plex Android and Android TV clients will direct play PGS subtitles even when the video or audio is being transcoded. 12 (22653) When I play movies from my Plex server in Infuse 6 or MrMC on my AppleTV 4K, they utilize Direct Play no problem… where as the exact same movies will utilize Direct Stream on video, and transcode on audio when playing in the Plex app. x) 1. 264) of your movies for these Roku clients that can't direct play. You only need generate them once, instead of every time you play the,. Sometimes it will transcode video to 1080p This is the same video file with plays over multiple days What are your (relevant) settings? Direct play auto, direct stream allowed Jun 6, 2024 · Note that the steps to change transcoding quality may vary depending on the Plex app (e. 264 level, allow MPEG2; nothing makes a difference. Audio Boost Aug 31, 2024 · The identical stick on the exact same wifi on an identical TV 30 feet away works just fine. 935 [11814] Fehlersuche — MDE: Selected protocol hls; container: mpegts Feb 25, 2020 21:56:48. 3483 ds918+ Player Version#: 6. Most of the time it works fine, but there are some files where I receive a "No Audio Detected There was no audio detected during forced direct playback. 3876-3c3adfcb4) Player Version#: 6. Randomly, movie will buffer. No direct play video profile exists for protocol http, with container mkv, and video codec h264. I am assuming it’s not supported with the TVs internal Roku. I tried to make this as simple as possible. Maximum H. You might run into some weird compatibilities. (It is transcoding) It is now transcoding and buffering quite a bit. I used to play TV show’s episodes using Plex on Roku. 5891 with the same result. They both support AV1 decoding, but I cannot use their Plex app to stream AV1 movies. Mar 18, 2023 · @RedPepper53. My username on Roku and Plex is sooners2108, My system is a Dell XPS 8700 Intel® Core™ i7-4770 CPU @ 3. In cases where you don’t run the Plex Media Server, the server Plex and our partners use standard Web technologies, such as browser cookies, which may be necessary to make our site work and enable core functionality, such as security, network management, and accessibility. Could not direct play because: Not enough bandwidth for direct play of this item. No direct play video profile exists for protocol http, with container mkv, and video codec hevc. Auto Play Countdown Time (Plex Pass Required) By default, the Up Next item has a countdown timer before the next item in the queue will auto play. 5. 264 encoded 4k videos. It was perfect. Jan 25, 2021 · Server Version#: 1. 6799 Plex Media Server. Digging in to it finally… begin movie, check stream info. So, do this only if you have trouble playing your media on direct play. Choose the maximum H. I have the TCL 50-inch Class 4-Series 4K UHD Smart Roku LED TV - 50S435, 2021 Model and am trying to stream 4K from plex but it’s downscaling to 1080p and not using Direct Play. Direct Play, Direct Stream, and Transcoding are designed to provide the perfect media to your device, regardless of what it is. Plex won't direct play HEVC files. Reasons: Cannot direct play with protocol: http, codec: h264. It was working fine for some episodes, but some others always have issues with loading embedded subtitles. Jul 4, 2021 · Plex makes juggling all these variables simple by using a combination of Direct Play, Direct Stream, and a smart Transcoder. ). The device seems to work find on my local PC running the HD software, but no such luck in Plex. Again, it worked in the past See full list on support. I have a MybookDuo 6TB Hard Drive ethernet connected to my router. 264 level to be considered when deciding if the media will Direct Play, Direct Stream, or Transcode. It does not require PGS subtitles to be burned into the video stream. Aug 17, 2019 · Server version: 1. It’ll let you know that Plex has been added to the end of your Roku home page. At first I thought it was my TV setup or something else but I think I’ve narrowed it down. File transfers cannot work if the app is moved to the background such as when the screen turns off or the device goes to sleep. Pre-generate lower res/lower bitrate versions (H. Jan 4, 2022 · Server Version#:1. And then I read online saying Apple TV is better vs Roku You likely have an indirect connection to your server, which means you'll go through Relay, which limits bandwidth to 2Mbps for Plex Pass holders. Did some digging around and found that some folks are doing Kodi with the plex plugin. 728 [0x7f5e0b7fe700] DEBUG - [Transcode] We're going to try to auto-select an audio stream for Jul 31, 2020 · Hello, been using Plex To stream digital movies through western digital my cloud ex2 ultra For years. 75. The logs register the following for the unwarranted transcoding: Feb 16, 2024 00:07:42. Note: We recommend leaving this set to the default level Oct 23, 2020 · Server Version#: 1. There are no issues on 1080 TV playing 1080 native content. For example, to direct play that previous “3. 20. This is useful sometimes if you’re having trouble with media playback on a particular device. . That app gave me the settings to force direct play and everything is working perfect now. Could not transcode because: Not enough CPU for conversion Dec 10, 2024 · Could not direct play because: App cannot direct play this item. Could not direct play because: App cannot direct play this item. com Mar 31, 2009 · A one-stop destination to stream movies, TV shows, and music, Plex is the most comprehensive entertainment platform available today. So I have the setting for the Syno PMS open side by side with the PC PMS. Direct play is disabled” It doesn’t make an issue when playing on local network but remotely some shows cannot be played! Does it have anything to do with server updates? Couldn’t find anything related or any issues online. 003 [0x7f1661379b38] ERROR - [Req#26b/Transcode] Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data Dec 24, 2022 02:38:42. A conflict occurs when all devices are using the same server resources – memory, interrupt request, etc. Updated Plex (and updated my WD Media Server) and some of my movies that used to play now get the Playback Error: "App cannot direct play this item. Please try again. Plex Smart TV client for LG (webOS) will direct play PGS subtitles if the audio or video is direct playing. Most Plex Apps allow you to enable or disable Direct Play within their settings. you can select the subtitle you uploaded in your phone but it wont display the subtitle, but it works though with other plex client. When setting the plex app on the Roku to “auto” decide to direct stream and to “allow” (checkbox) direct play all AC3 audio files within movies and shows will simply not play (it’s Jan 21, 2025 · Open the Plex app and go to Settings > About > App Name and look at the value there: Plex for [specific brand]: If the app shows a value like “Plex for LG” or “Plex for Samsung”, then the app is not affected by the specific limited capabilities mentioned below. 936 [11814] Fehlersuche — MDE: Public Enemies (2009): Direct Play is disabled Feb 25, 2020 21:56:48. Yeah, I thought so too, but we can't find any options that are obviously for direct play. No change. May 25, 2023 · Using that information, your Plex Media Server can work together with your Plex app to figure out how much bandwidth is really required to stream something. 27. I can play movies under 40 GBs with no issue. 7701-ae32f86-af-Plex (on Roku) I’m able to play content via Roku Plex app on my local network from Plex Server on my Synology NAS. Direct play is disabled. It’s important to note that the Chromecast streams content directly from the Plex Media Server. 625 [0x14e4c0ad4700] Debug — MDE: Descendants 2 (2017): selected media 0 / 166 Jul Jun 3, 2021 · I’ve updated to Roku 10 and am using the Plex preview app. 14 Certain Movies and TV shows throw an ‘Playback Error’ when initially loading at around 13% unless I change the video setting on the roku to force direct play. The AppleTV allowed HEVC playback and I wanted to direct play some HEVC media before Plex updated their software. Recently I noticed that my AT&T Plex App (on a Vizio TV) and my Apple 4K TV will not connect directly to Plex and says "app cannot direct play this item. The web player shows it attempting to play and just spins, and roku & google 4k streamer have similar reactions. pkeyoe imvsdmtrq qxrjz ieugrw tjfv bmjm bqpa uyfby hvx hlzwn