Jamf force inventory update. 1 resolved can be found here: .
Jamf force inventory update In a limited sense, if you only cared about when the Jamf binary successfully updated inventory locally on the machine, then I can see your point. Getting Started; Classic API. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; In theory the commands shouldn't be needed if the clients connection to AD is functional. Then if you need to push an update to a device you can just use the inventory update command for each device. Like Jason mentioned, I pushed my profile (user level, not computer level) to my clients computer and tried to install it by using a script running profiles -I -F /path/to/file. This is related to my previous post Re-enabling Jamf Connect Login after an in-place macOS Upgrade, but without the Jamf Connect part. In addition, Jamf administrators will use policy and inventory commands to make List of Commands: Uninstall the JAMF agent sudo jamf –removeFramework Jamf help; gets you more commands for your use jamf help Force a full inventory from the client sudo jamf recon Force a full Jamf inventory from the client. They also want us to prioritize the content filter app. I've made sure the management settings -> Mobile -> Mobile device inventory collection -> Everyday, is set correctly. removed from JSS then readded no change, tried to force inventory update and get the same Jamf does not review User Content submitted by members or other third parties before it is posted. The reason for having the Update Inventory policy to allow remote users to force their Macs to check in while connected to our VPN to get software and policy updates. 0 Kudos Reply. Then, I opened software updates and tried to force macOS updates for this group (I have used different flags to force the update). Safari is not an Appstore app, and would not be deployed with VPP. Blocked extensions are blocked, updates to macOS, iOS, and iPadOS more quickly, without requiring a full operating system update This feature allows Apple to push critical security fixes to devices between standard software updates to address vulnerabilities or security threats as they emerge This guide will cover the following macOS software update scenarios: Update a single device by initiating the update within the device’s information screen. Essentially, after a period of time, part of our iMac fleet started falling out of touch with the JSS. Hello, I currently have a problem with the macOS update. 1 We have 11. It runs and the check-in time and inventory updates but policies that are set to run on recurring check-in are not triggered. 3 client, which happens to have serial number missing. 1 I did a few tests where I sent out a Config Profile and then proceeded to wait The devices that won't update inventory we are unable to scope apps to. We need to consistently receive the most current minor OS revision from Software Updates. You coud also use JAMF RMT/Jamf REMOTE to target an individual device, or the whole mac fleet (or selective smart group of The Zoom Rooms app doesn't seem to be regularly updating. 6. The next time the computer checks in with Jamf, it will re-run the inventory policy. One thing to note, and I'm not sure if they - 234874 Adam, Thanks for the instructions. I forced an inventory update just to see the OS correctly in Jamf. Oddly enough my machine got the pop up and it didn't insta Updates the Jamf Pro computer inventory collection information put computerinvitations Finds all computer invitations get Finds computer invitations by id get Creates a new computer invitation by id post Deletes a computer delete Hey all! JSS is running 9. I try to install them via a mass command, unfortunately it does not work. I COULD create additional CSVs to pipe into MUT that would update the building and room manually, but I think it would create less of a headache if Sorry if I'm missing something easy here. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Plus you can always add the -verbose flag at the end to get more information from the flying through the terminal. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Jamf does not review User Content submitted by members or other third parties before it is posted. All content on Jamf Nation is for informational purposes only. Specifically, we're installing Jamf Connect via a policy, and while there is already an inventory update set to run as a maintenance task after the policies execution, this inventory update does not yet include Jamf Connect in the list of installed applications. Unfortunately MDM When I use MUT to populate the username, however, it immediately populates the user's email address, but doesn't populate the user's room and building until AFTER a device inventory update happens. Here are the MDM commands in the period for the watched computer: But now this is pending: Things are the same on the set aside machine, which is still sitting at 14. 3: I need to install chrome and have its automatic updater configured on for new enrollments. No of these worked. However, they never check in (inventory update) after the initial enrollment. how can I bulk update devices using a Hello! I am new to JAMF and was thrown into the thick of things managing several hundred iPads and a couple of dozen Macs. " Our client I created a script with sudo jamf policy; sudo jamf recon, added it to a policy, and made it available via Self Service. One of our desktop techs forgot to re-serialize MBAir logic board replacement via AST. If you watch this and check the Last Inventory Update in the JSS for the same workstation you'll see the Self Service auto-refresh and the recon time match. Hi All, Our Macs all reboot when a new MacOS patch comes out. Our ad-hoc solution is to request the user to run a policy from the Self Service app which forces Inventory Update (Policies -> Maintenance -> Update Inventory) I tried creating a new policy with the maintenance payload for update inventory and "Files and Processes" "Execute Command" jamf policy This had the same results. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf If there are OS updates available it prompts the user with JAMF Helper and opens System Settings > Software Update. 5 with the red number one and no notifications. Policies -> Maintenance -> Update Inventory) If you need Inventory to update after a Policy, you can always kick off a recon using the "Update Inventory" checkbox in the Maintenance section of a Policy. accounts. Using the inventory record to issue updates uses the installASAP command so don't expect much from it. Having the same issue on about 40 systems. I can however force an inventory update by going into the specific iPad -> Management -> Update inventory. how to prevent Major updates like If that's your script, check your syntax. Because it’s the first policy created by Jamf on setup and there are by default, no categories when you first start to use it. While what I’ve developed doesn’t provide a way to do only targeted inventory updates, such as only collecting updated Application data, and skipping everything else, as an example, it does allow you to update either all or part of your Extension Attributes. If more than a week has passed, the inventory update would occur anyway (assuming default JSS settings). It also reports a status. This helps minimize any computers where the true uptime is less than 14 Hi, I tried to force update MacOS on a MacBook using this command sudo softwareupdate -ia -R --background --force but it only showed a notification on the screen instead of starting the installation. Policies -> Maintenance -> Update Inventory) Sample Request Body<computer_inventory_collection> <local_user_accounts>true</local_user_accounts> <home_directory_sizes>true</home Can you post your script? if you run your script locally instead of through self service what happens? run it with a sh -verbose - 159321 Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute It worked for a few but not on all of them when I checked this morning. JAMF also uses installASAP out of the box, but this command is functionally useless. Update computer inventory settings Everything else seems to be working other than Updating Inventory. We have devices that were picked up by our e-recycler in 7/22. If there is anything causing the update to fail, JAMF does not notify you. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf As part of discussing the outcome of a troubleshooting session concerning Jamf Pro and profile deployment with a teammate, I learned that the two functions that Jamf Pro uses to update its computer inventory worked in a similar fashion, but they weren't identical. JAMF Displays the InstallForceRestart command as "Download and install the update, and restart computer for installation" as a mass action. Contributor III removed from JSS then readded no change, tried to force inventory update and get Hi everyone! We're looking for a workflow on how to do a double Inventory Update after the policy has run. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Jamf does not review User Content submitted by members or other third parties before it is posted. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple and protects personal privacy. When a macOS update or upgrade is performed, often times Jamf Pro will not recognize the update until up to 24 hours later. I don't see a proper way to check scheduled updates on my machine, so I use API (v1/managed-software-updates/plans Step 1: Grab the computer_id from a recon. The employees have no admin account and it is File Vault Enabled. Enroll the computer into pre-stage enrollm Step 1: Enabling auto-update. 1 while the Patch Management is already showing 10. They send us a list of serial numbers they have and we then take them out of JAMF. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf However, if they download an app, and the inventory does not update for three hours after they have gone to bed, their homework is not done, and there has been no consequence. My machine is Apple Silicon (m1). Unfortunately MDM Hi, all! Saw some really cool presentations this year at JNUC 2020 and got inspired to share some scripting of my own. how to force install them without user interaction. Here's a jamfHelper script that lets you scan machines to see if they're up to date with a particular OS version you've defined. Inventory updates, it checks-in (or at least updates the check-in time), policies fail to trigger. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end I can however force an inventory update by going into the specific iPad -> Management -> Update inventory This then shows in the "inventory" tab for that iPad it just updated. There was a JAMF PI regarding the option selected, only a point update and update The history tab will just show you that an app successfully installed from Jamf Pro, not that it was removed locally. Is there a way to create a policy that I can make ava I created a script with sudo jamf policy; sudo jamf recon, added it to a policy, and made it available via Self Service. I noticed a Force Update button when I went into edit mode for the individual app settings and the global settings. Other than the company manua Hi all, it's brainfart Thursday here and I'm having trouble figuring out if the computer name should be updated in the JSS, if - 43368 @strider. We have a couple iPads that aren't on the latest version, when go to the Zoom Rooms app in Jamf and do a 'Force Update' - it says the command/install is 'Completed' on each iPad, but it's not actually updating Zoom Rooms. Jamf does not review User Content submitted by members or other third parties Wondering if there is any way to enable the Software Updates --> Automatic Updates switch on the iPads in our K-12 school district. 0 Kudos removed from JSS then readded no change, tried to force inventory update and So here is where it gets interesting: According to support, in one of the recent jamf binary updates, Hi Guys, working on a project where i need to force install certain extensions in Edge. 63? (Well hoped you're not on that still). Runs a jamf manage - forces install of the framework - applies any restricted applications. 3. I have an open ticket since 11/29, gave them logs, ran sudo jamf removeFramework then re-enrolled with no success, but nothing seems to be Jamf support suggested going into Settings - inventory collection - untick "Collect available software updates " they said it would solve the issue but I am still seeing it every now and then even after asking the user to run a policy in SS that included recon and policy and restart, which fixes it but only for week or two. We have a large number of laptops, which causes a common issue of network errors being reported if we use the standard basic inventory update policy, as users on laptops often disconnect their laptop from the network in the middle of the It worked for a few but not on all of them when I checked this morning. Edge sees that its managed and allowed extensions install no problem. Finds all accounts get; Finds groups by ID get; Updates an existing group by ID put; Creates a new group by ID post; Deletes a group by ID delete; Finds groups by name get; Updates an existing group by name put; Deletes a group by name delete; Finds accounts by ID get; Updates an existing account by ID put; Automatically Force App Updates Schedule Jamf Pro to automatically check the App Store for app updates (select the region and time) 2 Kudos Reply. @rhooper EAs update when device inventory updates - during a jamf recon. 12. We want to force them to install the updates, but they have to be able to postpone it in order to not have the update apply at unfortunate moments. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple and protects personal privacy. If the connection is broken, using Updates a Patch Software Title by name (Deprecated - Please transition use to Jamf Pro API endpoint "/v2/patch-software-title-configurations". However, a handful have updated inventory post recycling. ) Our JAMF server is set to check daily during lunch. JSS is giving us the message "Policies that update inventory on all computers cannot be set to ongoing frequency at recurring check-in. Enter Jamf Pro. Update a group of devices by using the search and filter options on the main device menu. Also, if I run sudo jamf policy in Terminal first to make sure its not already running when I run the script from Self Service I get t Jamf does not review User Content submitted by members or other third parties before it is posted. The next available option is to set execution frequency at once per day, but it cannot be set more often than that without in the Policy section of your JSS there should be a policy called "Update Inventory" which is set to whatever interval you chose during setup. If I go to the individual devices Inventory Tab and then click on Apps, I can see Lightspeed's version number. The Major point of what I am trying to achieve here is to force a full policy Refresh at boot. One one there is a message on the apps tab of the inventory that says “UpdateRejected” Any suggestions on why the force update didn’t go through? Step 1: Grab the computer_id from a recon. They are checking in, but haven't updated inventory in weeks. 1 available for update on some devices and want to force update on every MacBook but, when you are on the device and choose "Install and Is it possible to force a supervised iOS or iPad OS device to update their OS remotely without DEP? Thanks P. We have a large number of laptops, which causes a common issue of network errors being reported if we use the standard basic inventory update policy, as users on laptops often disconnect their laptop from the network in the middle of the Jamf Pro; Re: Inventory update error; Options. With this tool, you can easily mass update device inventory records (currently limited to iOS, iPadOS, and tvOS) and user attributes (such as username, asset tag, or custom attributes, etc). I would also look at doing this with a Files and Processes policy payload rather than a @duffcalifornia. app. I can however force an inventory update by going into So, I've heard a lot of conflicting information on how often/what types of policies you should have an "update inventory" payload run when completing a policy - it can be nice to have the information accurate, but it also creates a LOT of logs and can potentially unnecessarily bloat your MySQL datab Hello all, I currently have a support call open with JAMF about this and thought I'd put the feelers out to see if anyone else has encountered this problem. This workflow still uses Apples MDM framework to manage OS updates. We have a large number of laptops, which causes a common issue of network errors being reported if we use the standard basic inventory update policy, as users on laptops often disconnect their laptop from the network in the middle of the Sounds like there may be something with the computer record in the JSS that is causing it to apparently reject the inventory update. 65 on a specific OS X 10. You can set up the trigger and frequency However, they never check in (inventory update) after the initial enrollment. knh, to my knowledge a simple check-in does not update all of the inventory information, just the IP address and whatever other triggers you have setup for policies. Just looking to get some thoughts on what might be happening here. 3. Create policy to distribute the package. Command is `sudo jamf recon` One other criteria I have for that smart group is Last Inventory Update > Less than x days ago > 7. 1 resolved can be found here: Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Your options (other than wiping device) are to either update to Jamf Pro 10. Our users get a pop up saying 'Updates were installed and the system needs to reboot in 5 minutes'. It would just be jamf recon (which I believe will update your inventory). Possibly two related issues. When I manually run sudo jamf recon -verbose they all get stuck on System Preferences Jamf Pro; Re: Inventory update error; Options. Alternatively, create a new Jamf Pro policy and enable Update Inventory in the Maintenance payload. If I ssh into the machines and run "sudo jamf recon", it'll sync. Subscribe to RSS Sounds like there may be something with the computer record in the JSS that is causing it to apparently reject the inventory update. The problem is not so much JAMF, its more so Apples entire workflow for handling OS updates is flat out garbage. harsha. Here is my current workflow for new hires (note: we don't have jamf connect) so I have to work with what I got. 2. Purchased or Leased: → TRUE for leased → FALSE for purchased PO Number Some inventory items update immediately like computer names and IP addresses. softwareupdated, renew MDM profile. Hi, We have a while a policy running that Updates Inventory, at every "recurring check-in" with execution frequency "ongoing" scoped to "all computers". We already defer updates by 45 days, but some of the devices fall WAY behind (some are still iOS 12) and it's hard to try to enforce updates on the devices when A) kids have them at home My iPhone (which should always have an Internet connection) last updated it's inventory back on March 28. 1, then Self-Service will also update. I Hello World! This issue is kind of weird since it should work, but it doesn't work. I know neither of these are possible. ) We do have force update turned on. For more device to check and update inventory becomes even more difficult. Alternatively, you can use a script with Jamf Pro such as Ryan Ball’s chrome-enable-autoupdates as discussed on Jamf Also, it seems like the update flow doesn't happen until the device updates inventory, which means that the device needs to be actively used for it to receive an update command - if my initial observations were correct. Once you factor in the nature of remote work — and the corresponding need for a focus on security and compliance — you realize you have to do something more than tracking hardware, software and configuration inventory manually in a spreadsheet. It gets created automatically and that is your full blown inventory submission policy for your computers. 2 When I configure them it shows the inventory update from that time, it also shows when it was enrolled. First off, you could run a script through a policy that runs however often you want. Classic API Introduction. We've had JAMF pro for over a year and I don't think this started till 10. Update Inventory (Open Terminal on the device and run: sudo jamf recon) on the device and look in Computers > Search Inventory > Your MacBook > Inventory > Applications. Update all eligible devices by clicking the Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute Sample Request Body<computer_inventory_collection> <local_user_accounts>true</local_user_accounts> <home_directory_sizes>true</home Jamf Pro; Re: Inventory update error; Options. Attributes that can be updated based on the "General" tab of the "Inventory" in Jamf Pro. Should help you out in the future. No luck. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple Hi All, My end goal here is to force the local user (end-user) to update their password upon 2nd login (I will explain). From a JAMF perspective, there are a couple of commands that may be helpful: sudo jamf mcx sudo jamf policy -trigger sudo jamf recon sudo jamf manage. The Jamf does not review User Content submitted by members or other third parties before it is posted. S all devices are managed by jamf now If you run your Self Service Update Inventory policy, what you should see is that within a minute or two of execution (depending on the Mac) Self Service should refresh itself automatically. Depending on how often computers are set to update inventory, it Runs a jamf recon - which picks up any changes and hence smart group memberships, 2, Runs a jamf policy - forces policy to run. Regarding mobile - 234874 Adam, Thanks for the instructions. To force an inventory update on a test computer, open its Terminal application and run the following command: sudo jamf recon. Google Chrome has the ability to automatically update itself, so we’ll leverage that first. You must go to each inventory record individually and check. 97, iPads are on the newest iOS 10. You can also drop the sudo since all scripts run as root via self service. Does anyone here have a good solution so that the updates are installed directly also mandatory. Here is the script: !/bin/bash sudo jamf policy; sudo jamf recon It is scoped to specific computers. I know we could force the updates manually but is that really a great option? IMO, no. Like most of us we need to have Jamf getting inventory updates from computers. dmw3. configprofile. Safari for N-1 (Currently Ventura) and N-2 (Currently Monterey) MacOS builds can be downloaded from Apple, its provided as a package. 1 or contact support for the database modification to clear out that bad response. Guess Jamf needs to make that information more clearly available in their site. We're using JAMF School as our MDM to control circa 230 M1 MacBook Air that have from MacOS 11. We have 2 issues with software updates, 1. Members Online • hammersandhammers. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf Solved: Re: Inventory update error - Jamf Nation Community - 111908 Browse Hello everyone, We've been using Jamf for half a year now, and we got most of it working with scripts and other hacks, but one thing we still struggle with is updates. Alternatively, package and deploy Eclectic Light's silnite utility, create a smart group based on XProtect Definitions Version (Computer Inventory > Security, currently version 2177), then create a policy scoped to that group to execute command "silnite au" (by default it installs to /usr/local/bin/) to check for and install updates. For your example, if you installed an app using a Policy, your Jamf Pro server wouldn't show that application in the computer's inventory record until the next Inventory Update. However, when I refresh Self Service, the policy isn not showing up. Before our APNS slowness was fixed after our upgrade to Jamf Pro 10. If that one you talking about, create a test policy for inventory update, scope one computer that you know regularly checks in (or your own computer) and select trigger as Make sure the option to automatically force app updates is selected for each of your apps. 10. I guess once Jamf Pro upgrades to 10. Glad a I am still relatively new to jamf but you can do this in a few ways. through JAMF also uses installASAP out of the box, but this command is functionally useless. I am hoping to shorten the frequency somehow from once a day to once twice an hour (much more palatable by our faculty). It runs in the background, and doesn't require a restart of Chrome. However, lets assume that you have a policy to run inventory update (assuming again for daily). Step 1: Grab the computer_id from a recon. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf The teacher/student experience team wants us to schedule the updates. I have tried Jamf recon, launchctl kickstart -k system/com. All are checking in fine and most have users logged in. Random endpoints managed by our Jamf Pro instance are not checking in/performing an inventory update for even more than 10 days. It would be in the Policies section of Jamf Pro and I think is not in any category. removed from JSS then readded no change, tried to force inventory update and get the same Random endpoints managed by our Jamf Pro instance are not checking in/performing an inventory update for even more than 10 days. apple. One one there is a message on the apps tab of the inventory that says “UpdateRejected” Any suggestions on why the force update didn’t go through? I enabled the Self Service option for the Update Inventory policy. Alternatively, create a policy with just and inventory update with "Once Per Computer" and scope the computer to this policy. at 35 days I target all devices not running the OS we want with software restrictions and force quit all the Random endpoints managed by our Jamf Pro instance are not checking in/performing an inventory update for even more than 10 days. In the General payload, Provide users more detailed feedback when updating inventory via Jamf Pro, at durations you specify Background Fall 2022 In the fall of 2022, while conducting some internal training, one of our TSRs asked: “Is updating inventory where the blue circle just spins and spins but doesn’t appear to do a I found out that Jamf Pro (hosted by Jamf Cloud) is still on 10. 14. Subscribe to RSS Feed Sounds like there may be something with the computer record in the JSS that is causing it to apparently reject the inventory update. More information on what 10. I would like to set inventory to update regularly, but not as often as 15 minutes. One example of that would be, say, a policy that's scoped to a smart group in which computers in that group do not have a certain piece of software or are on Solved: Re: Inventory update error - Jamf Nation Community - 111908 Browse I have a policy to update inventory on all machines set to run once every day, however for some reason, out of 600 machines it has not run on roughly a third of them in over two weeks, I only realised this when my smart groups seemed to be falling out of Jamf Nation Community; Products; Jamf Pro; Re: Force check-in and inventory update; Options. 1. As a test, I unlocked my phone and pushed it again and the inventory updated properly. It has to do it in this order, so that an extension attribute As part of a Jamf deployment, policy and inventory updates are continuously running in the background and according to configured schedules. In Support, we generally only recommend a policy update inventory when it's absolutely necessary and the inventory update cannot wait until the next regular check-in of the device. There is nothing in a policy that allows for this. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute Jamf does not review User Content submitted by members or other third parties before it is posted. 1, so that is why it shows none of them running the latest version. (missing #) !/bin/bash sudo jamf policy; sudo jamf recon Your shebang isn't a shebang - 159321 All of a sudden all Macs in my environment stopped updating Inventory(11/28/2018 at 10:27 PM to be exact). JAMF Splits the MDM Commands for Software Updates. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf sudo jamf recon - will invoke the RECON to run inventory . If there are no updates it just exits, we have a 7 day defer. ) put Deletes a Patch Software Title by name (Deprecated - Please transition use to Jamf Pro API endpoint "/v2/patch-software-title-configurations". AST is Yes, you can force updates and is an option you can enable within the app setting in JAMF. Hi Folks, I'm trying to find a way to update our extension attribute every 5 minutes, but only one specific, so i don't want to mess with the inventory collection. This still can I prefer to update this with a new policy, the only thing you have to do before: make a smart group with all users installed the app concerned. 2: I need to be able to install the automatic updater on machines that do not have it installed or configured but DO have chrome. I currently have check-ins set for every 15 minutes. For the Current build of macOS (Currently Sonoma), Safari can only be installed with OS updates. You cannot package Safari and deploy it manually. Is this the only place where I can find this? JAMF also uses installASAP out of the box, but this command is functionally useless. Mobile Device Name (This will also update the actual device name. From what I understand, most environments will run recon daily or once a week. 1. @Emmert guess you didn't mean 9. The first requirement is to ensure you have the Jamf startup script enabled. . They Keys are there and I have tried configuring using profile creator, JAMF JSON and BIll's JSON. This still can On the third occurrence they will be forced to agree to install the update. I have a Startup Policy that runs a script that SHOULD achieve this but it does not work in this instance, in other areas though the script does work. When I manually run sudo jamf recon -verbose they all get stuck on System Preferences. There are other instances running - 150315. Rather not have to re-enroll these systems, also sudo profiles renew -type enrollment forces user interaction which is also Jamf support suggested going into Settings - inventory collection - untick "Collect available software updates " they said it would solve the issue but I am still seeing it every now and then even after asking the user to run a policy in SS that included recon and policy and restart, which fixes it but only for week or two. I just tried pushing the "Update Inventory" Management command and got the "Device is busy" message. This usually gets about 50% of my users to update; 21 days after the OS updates release I push a MaxUserDeferrals mass action with 2 deferrals. So I’d look in Policies for it. Does it still show in that list? Some like installASAP are available in the inventory record, others like You would use a configuration profile to set softwareupdate deferrals or configure automatic updates. Attributes that can be updated based on the "Purchasing" tab of the "Inventory" in Jamf Pro. Enter the serial number of the device for which you want to update inventory information. See other commands by doing "sudo jamf help". but why can't I run either sudo jamf recon or "jamf recon" as a root via the ARD? Apple Remote Desktop? The devices that won't update inventory we are unable to scope apps to. They update inventory at minimum once per day. as jamf-42 advised check-in and inventory update are two different things. I What's the best way to force MacOS software updates or make the supplemental updates available via Self Service? Is anyone currently - 150755 You can create a policy for this. 3 all through 11. "Mass update via GAS" is a mobile device inventory mass update tool for Jamf Pro, utilizing Google Apps Script, Google Sheets, and the Jamf API. I have run it on a few different computers with the same result. 11. This still can Hey guys, I know that post is a really old one but hopefully one of you will respond. Any suggestions? I'm also seeing this issue with Casper 9. The one's checking into the server do take apps. If you're using a smart group to detect app versions or something like that, then attach the Maintenance > With Jamf Pro, when Setup Manager finishes up, it creates the flag file and then runs its final recon/inventory update. ) delete For one computer, i would just go to the policy logs for the computer and flush the last Daily Inventory (or whatever frequency) . By default it’s named “Update Inventory” just as mentioned in the Jamf article. Information and posts may be out of date when you view them. When looking in JAMF Pro it shows that the device is checking in properly but hasn't updated inventory since last July. Completing the update on the watch machine worked great. + Inventory update afterwards (Scoped to Smart Group 1) Step 5: Create This script forces an update on check in, without the user even noticing. If there are OS updates available it prompts the user with JAMF Helper and opens System Settings > Software Update. then you setup a new policy with the pkg to push, setting the scope to the smart group and then like in this screenshot: (also works with "once per user 1: I need to force chrome installs with the automatic updater installed to run. Jamf is not responsible for, nor assumes any liability for any User Content or other third-party content appearing on Jamf I enabled the Self Service option for the Update Inventory policy. Our ad-hoc solution is to request the user to run a policy from the Self Service app which forces Inventory Update (See attached screenshot. I have a policy that runs inventory check once daily using the Maintenance Tab, and checking "Update Inventory" On ~25 out of 600 machines, they are not performing inventory update. ) Enforce Name: Enforce Mobile Device Name Enforce the name → TRUE or do not enforce → FALSE Hello all, I currently have a support call open with JAMF about this and thought I'd put the feelers out to see if anyone else has encountered this problem. The differences turned out to be important for profile deployment. JAMF Pro I run a small shop with about 30 Macs. Go to solution. Is there a way for a user to initiate an "Update Inventory" command from the iPad itself? This isn't something that I'd like for users to be able to do frequently, but in some circumstances it'd be helpful. - it works "locally!" but here is a strange part: I can SSH into the remote client then run "sudo jamf recon" and it will update the JSS. I have it scoped to all Macs. 1 resolved can be found here: @rocketman If you look at the Management History for a computer you will see that any Install or Remove of a profile will also trigger ProfileList and CertificateList commands. The OSx versions range from 10. Unfortunately, we So, I created a smart computer group where I added my machine. Hi guys, May I know how to forcely update the software update or security updates into users system, if the user is not installing the - 249150 Browse Jamf Nation Community Hello All, I Have a macbook that will not update inventory. If not, and if the machine has pending updates, send the user a customized jamfHelper prompt. I figured my best bet is to create a script that does the same as it does now for the EA, but instead of just doing a <results> echo, wr I would run the recon first so the device can identify what scopes it is in before running the policy (recurring checkin). Current Workflow: 1. If you’re using the Chrome cloud management infrastructure, you can easily manipulate settings there. I'm wondering if this has to do with the Single App Mode. Browse Jamf Nation Everything else seems to be working other than Updating Inventory. Jamf is a software company best known for developing Jamf Pro (formerly The Casper Suite). These will immediately update the computer record's inventory of installed Profiles and Certificates. I have seen some suggest here a 'sudo jamf mdm' command to force the request to APNS, but that doesnt even exist in my jamf binary options. Im still see devices that don't update. It does not reflect immediately in a Smart Group using the Profile Name criteria, but the Smart If you have an integration or app (like MUT) that is updating extension attributes or other various data on the Jamf record, using the API, it will also update the Last Inventory Update value. On most that didn’t get the update there is nothing in the completed, pending or failed commands about the app update. 6-10. Is there a way to create a policy that I can make available in Self Service that will force the machine to check-in, run any available policies that are set to run on recurring check When running an inventory update using the Update Inventory function in a Jamf Pro policy, the following items are run in this order: The DeviceInformation MDM command is Ensuring Jamf Pro updates inventory immediately after a macOS update can be done rather simply by having Jamf Pro run a script on startup. This device was recently updated from High Sierra to Big Sur. ADMIN MOD Consistently Force MacOS Updates . rayabril. 5. cmbtc jpo uguc lfo jem hjzc xkcygqr ubj dnyxca dcvw