Unifi controller not seeing devices. if you run it from within the zip file it won’t work.

Unifi controller not seeing devices 0/24 and its DHCP range is 192. Just bought a UniFi US-8 and I'm trying to set it up, but I can't get the UniFi controller to see the device; the controller just says "No devices found. x. 0 on my UDMPs, but it is only labelled “beta” on the UDM base. But they're not real devices. We've got a UDM Pro, a US-48-G1, and a whole bunch of UniFi APs. The docker ps command lists all ports. Traffic Identification- Identifies the type of traffic passing through the gateway. And there you have it! You’re now fully equipped to identify client devices on your UniFi network like a pro. If I look at all configured clients I can see all the devices that have been shown before inside the controller (I set alias's for some, assigned IP address's, etc. I know they have an IP because they are working fine and I can see all the devices (wired + wireless) in the DHCP Lease list in the EdgeRouter. This is not always the case, though. Maintenance->reset to defaults and ensure it reboots to factory default. This is the first and only Ubiquiti device I have. The controller and device have the most recent firmware. If the access points are on a different subnet, then you need to point them at the controller using a DHCP option. 15, but has Hamachi installed. In settings, System you can overrule the inform host. com. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. I installed the controller software onto a W10 PC which is connected to the switch. I logged in to the controller webpage and successfully restored my backed-up configs. It won't show up on the controller. I have 1 unifi switch, 2 AP, 1 Edgerouter-X, with the controller running in docker on my linux server. This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. Thanks a lot for Leave it as it is. I only have the UniFi Switch 8 POE-60W, and this is showing the wired clients all connected to the port that the AP-AC-LR is on. I recently got a UNVR and some cameras. Make sure you forget the device in the controller and hit that reset button again on the switch. It also only shows up on the client list and topology. If your devices are on something other than 169, that's why controller wont see it. I have set my Hikvision NVR to have static IP 192. address is what is listed as Hamachi’s. It is currently on a win7 VM I have. When I looked at my APs this morning it only shows 1 device connected that I don’t even know what it is (pic below). It could be the communication between the device and controller is failing so it’s not seeing them from a management layer, but is fine on the network layer. for the unifi discovery tool to work correctly you have to extract it from the zip file. :( reboot or refresh doesn't help, I have not tried the factory defaults, but I try to I recently decided to run the Unify Controller via docker on spare server I have on my network. I followed the quick start instructions exactly, and except for some minor problems with getting the controller running on Mac OS and getting the Controller to see the device, everything installed perfectly. Connect a laptop or PC to your network using the same cable and port used with the UniFi device. Use the controller to see if it shows up in the device list on that port at least. My network is a Pfsense router, a Cisco 2960, a SG500 & 3 ubiquiti wireless access points (AP-AC-Pro). When you click “set up a new one” it just takes you to the UniFi app and does nothing. Just click on the device, go to the “Device Type” field, and select the correct type from the dropdown menu. But when using Dante controller in the B venue booth we could see the B dante device, but not any of the A or broadcast When I log into the UniFi app I can only see stats and information on WiFi devices, but nothing on my wired devices behind my switch. If the remote site has its own controller set up, then it would just need the local IPs of its devices too. 1. I pointed the URL to my Controller, but it still isn't being detected. 231 Similar here. Confusingly it may not be on Network tab. If the tool is working if will find your devices in a few minutes Oct 25, 2020 · I'm trying to host the Unifi Controller in a docker container but I can't adopt a new device (access point) unless I set networking mode to "host". Should I see them? Did I configure something wrong? I am able to see that the UI has filters for VPN clients, but nothing shows. 1x. ui. 230. I upgraded the UDM to 1. I think the problem is with the ports. 1) -> Desktop (192. I can see them as clients, but not devices. Launch UniFi Controller: Open your UniFi Controller software by navigating to its IP address or hostname from a web browser. While SSH'd into the AP, I can't ping my controller. The devices are connecting to the correct wifi ssid and they show up on the unifi controller dashboard ( cfr image below ), but the addresses start with 169. I’m seeing a problem that seems to be reasonably common – I can see all of the wireless devices on the Unifi controller but none of the wired devices show. Unplug your offline UniFi device. I only have the single configuration for my house. I want to be able to see all my devices on the unifi software that I have on my I actually had to rebuild the network on the new controller. So controller being on the net, but it and the devices also being on the same local network means I don't have any issues. I backed up and stopped my unifi service before starting the latest unifi-controller with all the ports mapped 1:1 in mt compose file. The full channel list (centre frequencies) I expected to see at 20 MHz is: 1, 5, 9, 13, 17, 21, 25, 29, 33, 37, 41, 45, 49, 53, 57, 61, 65, 69, 73, 77, 81, 85, 89, 93 Don't feel too foolish. Also, add the docker host IP in your unifi controller settings (in the new UI under settings>system>scoll down for 'override inform host'>enable and add '192. I also installed a G4 Dome camera. Oct 9, 2023 · Hi I installed the UniFi application but it does not find the devices on the network. I have the Ubiquity Controller installed in a Linux container. It's plugged in to a PoE switch and powered on, with the mac address seen as a client, but the controller does not show it as a new device ready for adoption. 3. Find the device: New devices should appear in the UniFi Controller under the "Devices" section. I did a set-inform for the troublesome AP. Tutorial on how to troubleshoot and fix Ubiquiti UniFi devices not showing up on your UniFi controller for adoption. I'm not sure on the thinking out loud portion. Adopting an existing device. I have the USG-Pro-4 LAN1 plugged into a Dell PowerConnect 5324 Switch and have my laptop and desktop hardwired. Under normal circumstances, the UAPs should not be able to see each other as LLDP neighbors as LLDP traffic should not be forwarded by network devices such as routers/switches. I've rebooted the blocked devices in question. 1) -> FortiWifi 30E (192. It's a change in behavior that isn't outlined in anything I've read. I've got three AP-Pros plugged into Ports 1, 2, and 3 on the Lite 8 PoE switch. The NVR shows up on the client list and under topology but not on the unifi devices tab. The Controller runs inside of docker. 9. The part that is weird is in the Task Manager processes when the application is running via the desktop shortcut I can see the Java platform binary running and then the MongoDB and Unifi Network Server running, but when installed as a service all that we can see running is the Java platform binary and the MongoDB. Jan 14, 2022 · Im using UniFi Network Controller on a Macbook Pro (no hardware controller). No devices have been discovered. They are pingable, I can ssh them. I can verify the massive downloads on that day from the router (Edgerouter-X) via the switch port it is connected to, and a similar size transmit from 1 of the AP. Does your printer have a static IP address? That might explain why it doesn't show up in the client list. Thanks. UniFi - Migrating Sites with Site Export Wizard. g. 0. 10. I can pull up the webpage from the controller but do not see any of the 8 access points on the property. Thanks, Rich Jun 24, 2020 · The ability of Dante controller to see and interact with devices was intermittent, but it was consistent in that we could always see the close venue (we'll call it A) from the broadcast room and the far (B) was hit or miss. I set it all up originally on a windows computer with the controller, configured everything and it all worked perfectly fine, however. Just to triple check, you confirmed the IP range of the audio devices ready, right? IIRC, you can see the IP of Dante devices even if you cant see other things. How do I make it show up so that I can adopt and use the device? A UniFi Gateway or UniFi Cloud Gateway; Available Options. Direct connect to the IP address was fine, but via unifi. Now when I go to unifi. 2. I can see all the wireless devices and most of the hardwired devices except the laptop and desktop. I have received a used UAP-AC-M-PRO which I am trying to adopt. You should be able to find the IP using a network scanning tool (nmap). Seems like there are still plenty of people warning about issues with 1. true. The strange part is that “UniFi-Discover” picks up “all” the APs in the network but UniFi itself picks up none. If using a UniFi router, probably easiest to set a static IP temporarily, then once you get the router talking to the controller, set a DHCP reservation and then disable the static IP. I can see the Hikvision NVR in Unifi Network Client list with the IP 192. com would end up with a spinning blue aura around an AP icon. 7. I’m running 1. To troubleshoot, I have: Factory reset the USG. You can use the IP address or host name of your docker host and the Unifi controller will send this address instead of its own address. 8240) on the nanoHD wasn't compatible with the controller firmware, it failed adoption, and since the controller isn't connected to the internet, it can't auto install the latest firmware. Assuming you've enabled ssh (Click Settings > System > Console Controls > SSH > Enable to enable SSH) and have the SSH password. This is a Unifi Network Controller. The information does not usually directly identify you, but it can give you a more personalized web experience. Remember it's not necessary for the controller to be connected to a device for the device to work. Got a new U6-Lite-US AP to start the process of upgrading my home network to Wifi 6. Final Thoughts. I set up L2TP VPN to my UDM a few days ago, but I see no way to know which devices are currently connected via VPN. Wrapping it up. Aug 16, 2024 · To fix this, you can manually change the device type in the UniFi controller. 20, see the bullets below. 0, software v5. Went on the UniFi forum, and seems like other people are having the same issue. If your controller and access points are on the same subnet and you have a DHCP server running, then your controller should see the access points and allow you to adopt them. Then go to your router (if not UniFi) and set a DHCP reservation for the laptop to that address. If I look in the connected client list in the Unifi web app, I see all the previously blocked devices as connected. If your UniFi device is not displayed, or it has an IP address of 192. May or may not be related to first connecting (in the web browser) to a controller at a different site. 6 stable atm. Everything is working fine. ERX is not a part of Unifi. If I was doing this I would have removed those devices from the controller before decommissioning the CloudKey. Is there some way to force an update in UniFi so it will see the correct The USG does not have the UniFi OS built into it, so no, it is not the network controller. Running 1. I just ditched my CloudKey and I’m moving away from Ubiquiti products in general, but I’m having success running the controller in a docker container. My controller is a Cloud Key first generation, firmware v. But in the UniFi controller, on the 'Clients' page, it stills shows with the original host name. I tried doing a factory reset of my Sonos but the issue still persists - connected via the wire, I can stream music from my phone to Sonos (being on the same network), but the Sonos device won't show up in the wired clients list. They are, however, stuck in an “adoption loop”, going from status “adoption” to “offline”. The 25. . How to Adopt a Device. I am new to this and still trying to figure out the Unifi platform. I pressed the reset switch and connected it to my network using a POE adapter and also to a ER5POE and the AP is booting with a steady white light then going solid white, but will not show in the controller for adoption. Also, if the AP and PC are both connected to my ISP-provided gateway, the Controller does see the AP. Also, the default username/password - is that referring to my network or the credentials to my unifi console? Controller version is 5. I use a Unifi Dream Machine as the main controller and I have port 3 from the UDM plugged in to port 8 of the Lite 8 PoE. Connection using the iOS app is fine. Maybe Device Info. Ubiquiti Help Center UniFi Network - Remote Adoption (Layer 3) Layer 3 adoption is the process of adopting a UniFi device to a remote UniFi Network Application. Upgraded to the latest version of the 1: Log in to the controller. Read on to see how you can fix those issues! Almost every time I upgrade the version of the UniFi Controller, I have to renew the connection to all of the devices on the network. Thanks, Just purchased a US 24 Gen 1 switch. The AP didn't show up after that attempt either. My wireless devices (phone, PC etc. I finally set up the UDM I purchased sometime back and migrated the settings from my CKG2+ to it; everything works well and I can see the controller on my computer. 10-192. That's what shows up at the shell prompt inside Proxmox, and it's what shows up in /etc/hostname. com and saw all my controllers including my UDM. I understand this may be related to not having a Ubiquity switch or any other devices but I don’t really understand (online writeups are contradictory) what I’d need to do resolve this: Considering deploying new AP's at a local franchise, and want to segregate the client's from seeing each other and seeing other devices that may be connected to the wireless (TV's, Xbox, Roku, etc), regardless of which AP they are connected to. The unifi software is really nice - it is a clean interface. Yes, but they won't control the same devices concurrently. com I see just the UDM. I tried the DNS name, the IP, https/http, 8080, 8443… I tried every form of url I could think of, but set-inform does not work. Look for the UniFi device in the Discovery tab. This makes no sense as the list doesn't change when I change Channel Width from 160 MHz to 20 MHz. Connection after a reboot is fine. I have the controller installed on a windows box. However, a few clarifications: First, I should point out that I am using the unifi "console" which is web based and not running on a local machine. I'm not sure if it's supported in config Aug 17, 2018 · The controller shows “adopting” for about 2 minutes (the AP does not appear to be provisioning, no light changes) then goes to “not connected” I have triple checked all of the settings according to ubnt on the controller set up and they appear to be fine. One thing I noticed though, is that I do not see them as devices in my Unifi Controller App. Jan 12, 2015 · firstly the unifi discovery tool is a completely different tool that has nothing to do with the unifi controller. 20. I have a Reolink NVR with two PoE cameras on my network. So far, so good. In the controller, I can see the switch and the APs. ). Upgraded firmware on the USG to the latest 4. I am not seeing the device appear for adoption, and I can't see the web interface (not sure if it has one?) I just installed the NVR and used the protect app on my phone to do the installation. The switch can resolve the controller name to the correct IP. There was no issues installing them and they seem to work without any issues and I see the UNVR and cameras in the Protect App. Jul 9, 2020 · I’m trying to replace my existing Unifi controller installation with lsio’s. com/hc/ Ubiquiti UniFi access points and gateways are great pieces of kit, and very reliable! But it can be frustrating when the lose connection to the controller. I tried to adopt it after updating the controller and USG firmware, and I guess since the old firmware (v3. Dec 2, 2022 · Hello, this question is regarding my home network (not lab network- its nonexistent) I recently reset all my Unifi APs (obsolete but still work) a few days ago. Everything is working well, except one minor thing, which is bugging me a bit. What is more I specify the same IP in Controller configuration and check 'Override inform host with controller hostname/IP'. Now the problem: My access points are cycling between “ADOPTING” and I only see channels 37, 53, 69 and 85 on Unifi Controller. The container needs port 8080, but that causes a conflict with one of my other containers (Traefik reverse proxy). Turn off the firewall on the controller. All it say is: "Please select the devices you’d like to config. New Unifi user. I will have a separate SSID's for both business wireless clients/devices. 103 votes, 128 comments. The UniFi Controller software located on my server acts as the network controller. The solution here would be to use an UniFi switch or a managed switch/router that doesn't forward LLDP traffic. if you run it from within the zip file it won’t work. I just installed a USG-Pro-4, adopted, and set it up with 2 Unifi APs. Looking at the client list in the UniFi Controller only the wireless clients show an IP address, and the wired clients do not. My DNS setup: USG (10. 232-243. 23. Not sure under what conditions the controller is detecting & updating its device database. I also had to forget and re-adopt all devices (USG,switch,AP's) to the new controller. Why can't they be discovered? Do I need a physical controller, or does the windows app substitute as one? I want to be able to see which client is the top downloader for a given day. Reply reply More replies More replies Jan 12, 2014 · I have a Ubiquiti Unifi access point, and am trying to move the controller to a server I’ve spooled up. Direct Connecting Another Device. But when setting up a wifi network in the settings and turning on client device isolation, I tested out access from a PC connected to the APs to try access Point is, I can see probably all wireless clients connected to APs all right, but a number of wired things around the house do not show up in the Clients list in UniFi console. Cloud Key would not accept backup from pc controller stating it (the cloud key) was not up to date although all indications were that it was. All the wireless devices on the network appear in the controller, but no wired devices. 1) is configured to use my piehole DNS server (10. I have been able to view wired clients listed there before, I even assigned many IP addresses inside the controller. Theoretically, you would be able to resolve this by using a DHCP reservation, but if I'm not mistaken, it's not supported in the controller UI. By the way, this isn’t exclusively a Ubiquiti problem. Now I have installed an unraid server into my home I wanted to put the controller on there so I found a docker container with the unifi controller When I have my U6-LR access point and PC connected to my switch & router (pfSense), the controller does not see the AP. I also rebooted the controller last night. Step 3: Adopt the device. 5. Hi, I created a new plugin "os-unifi7-maxit", if you just update, your installation wont be touched due to unstable upgrade process of shitty unifi software :) I want to be able to see which client is the top downloader for a given day. Hi all I'm very new to ubiquiti products, I recently purchased a security gateway and two lite access points. Because we respect your right to privacy, you can choose not to allow some types of cookies. They The most common reason for this to not work is because the certificate used to authenticate your console with WiFiman has expired. Sign in to the UniFi Site Manager in a web browser, or use the UniFi Mobile App (iOS / Android) to adopt the The Unifi controller is not aware of the docker host's IP address and sends its own IP address, which is not reachable from other devices. If you want stats from Unifi for the router portion, you would need a Unifi device: USG, USG Pro, UDM, UDM Pro, and the expensive UXG Pro. 4) DHCP is configured on the USG and is setup to tell clients to use the USG as their DNS If that CloudKey is the controller for those devices they will also be removed. Hello! Thanks for posting on r/Ubiquiti!. 8. We recommend a UniFi Cloud Gateway for the simplest, most streamlined experience. The AP can ping my If you really do have that many UniFi controllers to manage, your best bet is to turn on remote management on each controller, add them to your UI account and then manage them via the UniFi portal at https://unifi. How could I know if it has access to the ports: p 8080:8080 -p 8443:8443 -p 3478:3478/udp ? Thank you ! I am not running Unifi Protect. 2: Still not sure about your setup 100% but you can go into unifi, open the device (previous house), and then forget the device. Check the IP address of the Yesterday I finished up helping a friend install a unifi wireless network in his home. Whether the device is not responding, or it's disconnected following an upgrade shouldn't Not much other configurations that I think would make sense changing. Log in: Enter your credentials to access the dashboard. We installed 3 of the 6 lite access points directly wired into a Netgear poe switch. I've tried the following, but the devices are not happy: I've rebooted the UDM Pro. Luckily I only had two networks on my small system. I've configured it to the point that I can access the controller via the network, all ports seem to be forwarded properly via ufw, however even when sshing into devices and using mca-cli to inform the controller I can't see any devices. Did you also have to update the controller or just the firmware? Update: oh, I see the controller update is bundled with it. I understand they could still "see" other devices however. I have made sure all firmware is up to date on controller, key and ERP-8 Firewall. yml do you use to launch the container (omitting sensitive values)? docker run -d --name=unifi-controller --network unifi --volu Since then I installed Proxmox, and the device has the host name of 'pve'. How can I get it to use the 192. Hi, is there a option where the user can connect to the access points with his domain\name and password? I've seen there is a option for "WPA-Enterprise" that uses a radius server is there any tutorial how to set up and use that? Somehow my Unifi setup is messed up all laptops that want to join the wifi network are getting IP address that are not in the range of the DHCP settings I set. Oct 3, 2013 · After the installation, I have 2 applications (software), “UniFi” and “UniFi Discover”. If you have not yet done so, set up UniFi. ) are all connected to the correct SSID (only 1 SSID). 42. I just purchased a Unifi Building to Building Bridge. It's possible to manage already connected devices and to find new devices but adopting them results in a never ending "adopting" status. My only question is this: Should I see the Switch as a Device in my Unifi Network?. That way you also see them all in one place. Devices that had NOT been blocked (like my Phone) work just fine. The old CKG2+ is listed there (now with a grey dot, as opposed to a green one, as expected), but not the new UDM at all. Apr 4, 2019 · Host operating system Fedora 29 What tag are you using stable What complete docker command or docker-compose. com/hc/ Oct 18, 2016 · I was able to get the actual inform url by SSHing into another AP that is recognized by the controller. Aug 17, 2024 · By checking the device history, IT staff can monitor which devices are connecting to educational resources and which might be accessing inappropriate content, allowing them to take appropriate action. Parameter Function-p 8443: Unifi web admin port-p 3478/udp: Unifi STUN port-p 10001/udp: Required for AP discovery-p 8080: Required for device communication Currently nothing is being recognized. My workaround is to ask the controller to “forget” the device, which most of the time helps restore the entry to the right location when the device reconnects. Connect the UniFi device to a PoE power source on the same network as the UniFi Console. 10) Hello. Had the same issue with the virtual NICs of LXC/VM containers being “stuck” & not Apr 9, 2020 · I am trying to setup UniFi controller in Docker container, but it does not detect any devices. The NVR and one of the cameras are no longer showing on my topology or my device list, but strangely, one of the cameras (that is, of course, connected to the NVR) does show. The ER-X doesn’t have a ton of compute power, and hardware offloading allows things like packet forwarding to bypass the CPU, letting them run Apr 30, 2024 · Step 2: Access the UniFi Controller. I have made very few changes, When I first got the UDM running, devices plugged directly into the LAN ports worked find, but the stuff on the unmanaged switch were not being discovered. 17 Other switches of the same generation have been adopted on this controller. The thing is, when I use a laptop as the I had blocked the device once, but I could still connect to the wireless network on my DM, and it could still reach the internet. I just logged into unifi. Strangely, the Ubiquiti Device Discover Tool for Chrome does see my AP. For the wireless I am using the unifi software 5. If I adopt in this situation and then re-connect the Not sure what would cause this, but after updating the Unifi switch firmware from 4. x address as the one it searches on? Jan 26, 2020 · For complete instructions on all the methods available to tell your devices how to contact the controller see this Ubiquiti link. 231, and the cameras to have static IP 192. UniFi LED status: https://help. I have followed several guides and opened all ports listed here. There I only see my switches and AP's. Changed the inform URL on the USG to the IP of the controller. However, when I go into the Client List on the controller, I only see the MAC addresses for the client Name instead of the actual device name. Seeing the device history in your UniFi Controller is a simple yet powerful way to keep tabs on what’s happening in your network. The USG is the most economical, but also Bit of a Docker novice here - grateful for any help! I'm trying to set up a Unifi Network Controller container (from linuxserver). Now it still connects to the wireless network and the internet, but I also cannot see or find the device in my DM controller. my Windows PC and Vmware Server. 13 I can no longer see that PC on the Unifi controller. x', your docker host ip) long version:I installed a simple Ubiquiti Unifi Setup with USW-48-POE and 3x UAP-FlexHD. So, I dont have an ip for the controller machine. something… The server has an IP of 192. But I understand client device isolation setting in the software controller can prevent access to other devices on the network. x to 6. " My current network setup is: ISP modem/router (192. Haven't been able to adopt it. 12. The devices are irrevelant to be honest. When I look at the status after running set-inform it says "Timeout". 7 and suddenly it was in't in the controller list anymore. a USG, access point), and the default username & password will be ubnt / ubnt. The PC still has full internet connectivity and can ping other devices on the network, but not the other way around? No settings were adjusted. When I replace the UDM with my ASUS router, everything works fine, so the wiring/devices are good. When I try to Adopt my AP the Controller is not finding it. " Protect works fine on web browser but when I open up the app on my phone it says it can’t find any console and to set up a new one. However, it doesn't show up on the UniFi app. Resetting doesn’t work. My problem is that I can't see the hostname of the connected devices e. An existing device will have the IP shown in the devices page (not the clients page). 254 Gen 1 cloud key not in unifi device list on controller Question I've just migrated from PC to cloud key, it seems all gone well, however the cloud key isn't showing in the unifi devices list. EDIT - I also follow a guide about SSH'ing into the device and running the set-inform command. 66 I'm guessing the The host will be the IP of the device you're setting up (e. The UDM Pro is not handling DNS or DHCP as it's in a Windows domain environment and the Domain Controller handles those services. The Traffic and Device Identification features are enabled on all networks and provide the following: Device Identification - Identifies the type of devices present on the network. The device ending in the I recently got a UNVR and some cameras. I use the exact command specified in readme and controller itself is working. Mar 6, 2021 · I am trying to adopt a Unifi USG into my controller, but the USG is not showing up in the controller. Reply reply Those issues should be resolved once your clients pick up the ER-X as the new DHCP server, but you’ll still have a performance problem. Its subnet is 192. You can export a backup from the old one and import it to the new, but if your devices are all using an IP to map to the controller you'll need to either make the new controller be the same IP or remap all the devices (which usually requires some SSH work). I can see all the other devices, but no trace of those that are connected by VPN. Currently I use a docker container controller with the newest firmware with a Flex mini, AP lite and the USG (all on the latest firmware). I was curious if there is a way to see the 'devices' on the lan without using the unifi switches. That will tell you the IP that you want to set your laptop to. Make sure the uplink port is connected to a port with All as a profile. 168. I logged into the AP using SSH and it says it cannot resolve the "inform" URL. When I go to set it up, it says the servers IP is 25. yzte esosgpy tae tral uuvg gqxbaa zemykp gyi wfj tonrk